Description
Extreme Networks ExtremeWorks Next Business Day Onsite RMA Service provides enterprise-grade support and rapid hardware replacement for the X695-48Y-8C-AC-R-L switch. Designed for organizations that require dependable network availability, this service ensures that failed hardware is quickly replaced through a streamlined RMA process with onsite support dispatched by the next business day.
With ExtremeWorks support, IT teams gain access to expert assistance, advanced hardware replacement logistics, and responsive service coverage that minimizes operational disruption. The Next Business Day onsite response model ensures that qualified technicians can be dispatched to assist with replacement procedures when required, helping organizations maintain continuous network performance and reliability.
This service offering is ideal for mission-critical campus, data center, and high-performance network deployments where uptime and service responsiveness are essential.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Name | ExtremeWorks Next Business Day Onsite RMA Service |
| SKU | 97311-E-X695-48Y-8C-AC-R-L |
| Supported Hardware | Extreme Networks X695-48Y-8C-AC-R-L Switch |
| Service Type | Hardware Support Service with RMA Replacement |
| Response Time | Next Business Day Onsite Service Dispatch |
| Replacement Coverage | Advanced Hardware Replacement through RMA process |
| Onsite Support | Technician dispatched for hardware replacement assistance when required |
| Support Access | Access to Extreme Networks technical assistance resources |
| Coverage Scope | Enterprise network infrastructure support |
| Deployment Environment | Campus networks, data centers, enterprise switching environments |
| Hardware Included | This service provides support coverage only and does not include the physical switch hardware |
| Replacement Method | RMA replacement unit shipped and installed according to service terms |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
