Description
The Extreme Networks EW Next Business Day Onsite RMA Service provides fast, reliable hardware replacement support for eligible Extreme Networks equipment associated with part number 17201. This service ensures that in the event of a verified hardware failure, a replacement unit is delivered and installed onsite by the next business day, minimizing downtime and operational disruption.
Designed for environments that require dependable response times without the need for accelerated same-day coverage, this service includes coordinated onsite support and replacement logistics handled by Extreme Networks. It is ideal for organizations seeking predictable, business-day restoration of critical networking infrastructure.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Extended Warranty – Onsite RMA |
| Coverage Level | Next Business Day |
| Support Method | Onsite hardware replacement after failure verification |
| Replacement Delivery | Next business day, subject to service location |
| Installation | Included with onsite replacement visit |
| Covered Equipment | Extreme Networks hardware associated with 17201 |
| Contract Type | Service entitlement only |
| Hardware Included | Replacement hardware provided only in the event of a covered failure |
| Intended Use | Business-critical network environments requiring NBD restoration |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
