Extreme Networks Extended Warranty Next Business Day Onsite RMA for Covered Unit 17203 (97311-17203)

Extreme Networks, IncSKU: 97311-17203
Extreme Networks, Inc Authorized
Google Top Quality Store

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Description

The Extreme Networks Extended Warranty Next Business Day Onsite RMA service provides dependable hardware replacement support for covered unit 17203. This service is designed to minimize downtime by ensuring that a qualified replacement is delivered on the next business day, with onsite service included for faster recovery.

This RMA-only service focuses exclusively on hardware replacement. It does not include proactive monitoring, configuration assistance, or software support. Ideal for organizations that require reliable replacement logistics and onsite delivery without additional support layers, this warranty extension helps maintain operational continuity with predictable response times.

Specification Details
Brand Extreme Networks
SKU 97311-17203
Service Type Extended Warranty hardware replacement service
Coverage Scope RMA replacement only for the covered hardware unit
Covered Unit Reference 17203
Response Time Next Business Day replacement delivery
Service Delivery Onsite replacement fulfillment
Replacement Method Advance shipment of replacement hardware
Software Support Not included; service applies to hardware replacement only
Configuration Assistance Not included; customer or partner performs setup
Support Level Warranty-based replacement without technical troubleshooting
Ideal Use Case Organizations needing fast onsite replacement with minimal service overhead

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some productsβ€”such as custom orders, special-order items, audio gear, software, and LED video wallsβ€”are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


Learn more β†’

275+
Projects Delivered
<2h
Avg Response Time
99.9%
System Uptime
10+
Years in AV
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Our Process

From Scope to Sign-Off

A structured delivery process designed to reduce risk and keep projects moving.

01

Plan

Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.

  • Discovery calls & stakeholder interviews
  • On-site survey & infrastructure review
  • Requirements & use-case documentation
  • Project scope, timeline & milestone alignment
02

Engineer

System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.

  • AV system design & signal flow diagrams
  • Equipment selection & BOM development
  • Rack layout & control system design
  • As-built documentation package
03

Deploy

Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.

  • Authorized procurement & logistics coordination
  • Physical installation & cable management
  • Control system programming & configuration
  • Commissioning, testing & end-user training
04

Support

Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.

  • 24/7 remote system monitoring
  • Preventive & reactive maintenance
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  • Long-term service level agreements

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