Description
The Extreme Networks Extended Warranty Next Business Day Onsite RMA Service for coverage code 17206 provides reliable hardware replacement support with onsite service delivery on the next business day. This service is designed to minimize downtime by ensuring rapid response and professional onsite assistance when eligible hardware failures occur.
With Next Business Day onsite replacement, a certified technician delivers and installs the replacement unit directly at the customer location, reducing operational disruption and eliminating the need for customer-managed returns. This service applies exclusively to RMA fulfillment and does not include proactive monitoring, configuration services, or software support.
Ideal for environments that require dependable response times and streamlined hardware recovery, this Extended Warranty RMA service helps maintain network continuity while extending the lifecycle protection of supported Extreme Networks equipment.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Extended Warranty RMA Service |
| Coverage Level | Next Business Day |
| Service Delivery Method | Onsite technician-delivered replacement |
| Response Time | Replacement initiated on the next business day after RMA approval |
| RMA Scope | Hardware replacement only |
| Labor Included | Onsite installation of replacement hardware |
| Parts Included | Replacement unit provided under approved RMA |
| Software Support | Not included; software updates and licensing are excluded |
| Proactive Support | Not included; service is reactive RMA only |
| Eligible Equipment | Extreme Networks hardware covered under service code 17206 |
| Contract Term | As defined by the purchased warranty agreement |
| Service Category | Warranty extension for RMA fulfillment |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
