Description
The Extreme Networks EW Next Business Day Onsite RMA Service for 17300 provides extended warranty coverage with next business day onsite hardware replacement to minimize downtime and maintain operational continuity. This service is designed for customers who require fast, reliable replacement of failed hardware components delivered and installed directly at the customer location.
With next business day response and onsite support, Extreme Networks ensures that eligible hardware is replaced promptly, helping reduce service interruptions without the need for customer-performed installations. This RMA-only service focuses exclusively on hardware replacement and does not include configuration, software, or technical support beyond the replacement process.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Extended Warranty RMA Service |
| Coverage Level | Hardware replacement only |
| Response Time | Next business day |
| Support Method | Onsite replacement service |
| Replacement Delivery | Technician-delivered and installed at customer location |
| Eligible Equipment | Extreme Networks hardware covered under part code 17300 |
| Configuration Support | Not included; service is limited to hardware replacement |
| Software Support | Not included with this service |
| Contract Scope | RMA service only |
| SKU | 97311-17300 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
