Description
The Extreme Networks Extended Warranty Next Business Day (NBD) Onsite RMA Service for 17310T provides dependable hardware replacement support with rapid onsite response. In the event of a covered hardware failure, Extreme Networks delivers a replacement unit and dispatches onsite service by the next business day, helping minimize downtime and maintain operational continuity.
This service is ideal for environments that require timely recovery without the need for accelerated four-hour response windows. Coverage applies exclusively to hardware replacement and onsite delivery services, ensuring predictable support for critical network infrastructure.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97311-17310T |
| Service Type | Extended Warranty |
| Support Coverage | Hardware replacement only |
| Response Time | Next business day |
| Service Delivery | Onsite |
| Replacement Method | Return and replacement (RMA) |
| Coverage Scope | Physical hardware failure |
| Contract Type | Service-only agreement |
| Compatibility | Extreme Networks 17310T |
| Remote Support | Not included |
| Software Support | Not included |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
