Description
The Extreme Networks EW Next Business Day Onsite RMA Service provides expedited onsite hardware replacement support for covered asset 17701. This service is designed to minimize downtime by ensuring a qualified technician delivers and replaces failed hardware at the customer site on the next business day.
This RMA-only service focuses strictly on onsite part replacement and does not include software support, configuration assistance, or proactive monitoring. It is ideal for organizations that require fast, predictable hardware recovery while managing troubleshooting and diagnostics internally.
| Field | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97311-17701 |
| Service Type | Hardware Replacement (RMA Only) |
| Support Level | ExtremeWorks (EW) |
| Response Time | Next Business Day |
| Service Delivery Method | Onsite technician dispatch |
| Coverage Scope | Physical hardware replacement only |
| Asset Coverage | Asset ID 17701 |
| Software Support | Software updates, patches, and OS support are not included |
| Remote Technical Assistance | Remote troubleshooting and TAC services are not included |
| Monitoring Services | Proactive monitoring and alerting are not included |
| Intended Use | Designed for environments requiring onsite NBD hardware replacement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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