Description
The Extreme Networks EW Next Business Day Onsite RMA Service for 23305 provides reliable hardware replacement support with on-site delivery on the next business day. This service is designed to minimize downtime by ensuring a replacement unit is delivered directly to the customer location following RMA approval.
This RMA-only service focuses strictly on hardware replacement logistics and does not include technical assistance, software support, or configuration services. It is ideal for organizations that already have internal technical expertise or separate support agreements in place and require dependable next business day on-site replacement coverage.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 97311-23305 |
| Service Type | Extended Warranty (EW) |
| Coverage Type | RMA Only |
| Replacement Method | Onsite hardware replacement |
| Response Time | Next Business Day |
| Covered Equipment | Extreme Networks hardware model 23305 |
| Technical Support | Not included |
| Software Support | Not included |
| Configuration Assistance | Not included |
| Intended Use | Hardware replacement logistics only |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
