Description
The Extreme Networks EW Next Business Day Onsite RMA Service for 23306 provides hardware replacement support with next business day onsite response. If a covered hardware failure occurs, Extreme Networks coordinates shipment of the replacement unit and dispatches qualified personnel to install the replacement at the customer site.
This service is designed for environments that require minimized downtime without the need for accelerated four-hour response. It focuses exclusively on RMA-based hardware replacement and does not include software support, TAC access, or proactive monitoring services.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | Enhanced Warranty (EW) |
| Support Coverage | Hardware Replacement Only |
| Response Time | Next Business Day |
| Support Delivery Method | Onsite |
| RMA Handling | Coordinated hardware replacement with onsite installation |
| Covered Device Reference | 23306 |
| Software Support | Not included |
| TAC Access | Not included |
| Proactive Services | Not included |
| Service Category | Manufacturer Support Service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
