Description
The Extreme Networks EW Next Business Day Onsite RMA Service for 23308 provides reliable hardware replacement support designed to minimize downtime. This service ensures that, in the event of a covered hardware failure, Extreme Networks will dispatch a replacement unit and perform onsite replacement by the next business day.
This offering is ideal for organizations that require predictable response times and professional onsite assistance to maintain network availability. The service is focused exclusively on hardware replacement and does not include advanced troubleshooting, configuration, or proactive monitoring.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 97311-23308 |
| Service Type | Extended Warranty – Onsite RMA |
| Coverage Level | Hardware replacement only |
| Response Time | Next Business Day |
| Service Location | Onsite at customer location |
| Replacement Method | Onsite replacement by authorized technician |
| Covered Equipment | Extreme Networks hardware model 23308 |
| Software Support | Not included |
| Configuration Assistance | Not included |
| Remote Technical Support | Not included |
| Proactive Services | Not included |
| Contract Type | Service entitlement only |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
