Description
The Extreme Networks EW Next Business Day Onsite RMA Service provides advanced hardware replacement support for the 7520-48XT-6C-AC-R switch. Designed for organizations that require dependable network uptime, this service ensures that in the event of a covered hardware failure, a replacement unit is delivered with onsite support by the next business day.
This RMA-only service focuses strictly on hardware replacement logistics and onsite response, making it ideal for enterprise, campus, and data center environments where minimizing downtime is critical. With streamlined replacement processing and professional onsite coordination, businesses can maintain operational continuity and reduce service disruptions.
Extreme Networks EW support services are built to align with enterprise IT maintenance strategies, providing predictable response times and dependable hardware replacement coverage.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | EW (ExtremeWorks) Hardware Support |
| Service Level | Next Business Day Onsite |
| Coverage Type | RMA Only (Hardware Replacement) |
| Supported Model | 7520-48XT-6C-AC-R |
| SKU | 97311-7520-48XT-6C-AC-R |
| Response Time | Next Business Day Onsite Response |
| Parts Replacement | Included under RMA terms |
| Onsite Support | Included |
| Remote Technical Support | Not Included in this RMA-only service |
| Software Support | Not Included |
| Service Scope | Replacement of defective hardware only |
| Service Eligibility | Applicable to covered and registered device |
| Service Category | Enterprise Network Infrastructure Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
