Extreme Networks EW Next Business Day Onsite RMA Service for 7520-48XT-6C-AC-R (97311-7520-48XT-6C-AC-R)

Extreme Networks, IncSKU: 97311-7520-48XT-6C-AC-R
Extreme Networks, Inc Authorized
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Description

The Extreme Networks EW Next Business Day Onsite RMA Service provides advanced hardware replacement support for the 7520-48XT-6C-AC-R switch. Designed for organizations that require dependable network uptime, this service ensures that in the event of a covered hardware failure, a replacement unit is delivered with onsite support by the next business day.

This RMA-only service focuses strictly on hardware replacement logistics and onsite response, making it ideal for enterprise, campus, and data center environments where minimizing downtime is critical. With streamlined replacement processing and professional onsite coordination, businesses can maintain operational continuity and reduce service disruptions.

Extreme Networks EW support services are built to align with enterprise IT maintenance strategies, providing predictable response times and dependable hardware replacement coverage.

Specification Details
Brand Extreme Networks
Service Type EW (ExtremeWorks) Hardware Support
Service Level Next Business Day Onsite
Coverage Type RMA Only (Hardware Replacement)
Supported Model 7520-48XT-6C-AC-R
SKU 97311-7520-48XT-6C-AC-R
Response Time Next Business Day Onsite Response
Parts Replacement Included under RMA terms
Onsite Support Included
Remote Technical Support Not Included in this RMA-only service
Software Support Not Included
Service Scope Replacement of defective hardware only
Service Eligibility Applicable to covered and registered device
Service Category Enterprise Network Infrastructure Support

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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