Description
The Extreme Networks EW Next Business Day Onsite RMA Service for 7520-48YE-8CE (97311-7520-48YE-8CE) delivers expedited hardware replacement with professional onsite support to minimize network downtime. Designed for mission-critical environments, this service ensures that eligible failed components are replaced the next business day, with a certified technician dispatched onsite to assist with installation and restoration.
This RMA-only service provides rapid response and predictable recovery timelines for organizations that depend on continuous network availability. By combining next business day part delivery with onsite technical assistance, businesses can confidently maintain performance, reliability, and operational continuity across their Extreme Networks infrastructure.
Ideal for enterprise, campus, and data center deployments, this support offering helps reduce operational risk while maintaining service-level expectations.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Manufacturer Part Number | 97311-7520-48YE-8CE |
| Service Type | Extended Warranty (EW) |
| Coverage Level | Next Business Day Onsite RMA |
| Supported Model | 7520-48YE-8CE |
| Response Time | Next Business Day parts delivery |
| Onsite Support | Certified technician dispatched onsite for hardware replacement |
| Replacement Coverage | Advance hardware replacement for eligible failed components |
| Technical Assistance | Remote diagnostics and case management included |
| Service Scope | RMA hardware replacement service only |
| Contract Term | As specified at time of purchase |
| Service Activation | Requires active service contract registration with Extreme Networks |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
