Description
Extreme Networks ExtremeWorks Next Business Day (NBD) Onsite RMA Support provides dependable hardware replacement services designed to minimize downtime and keep critical network infrastructure operational. With this service, organizations receive next business day onsite response for replacement of eligible hardware associated with the H35314 platform, ensuring quick recovery in the event of hardware failure.
ExtremeWorks support is designed for enterprise environments where network uptime and operational continuity are essential. By providing coordinated RMA processing and onsite replacement service, IT teams can maintain service levels without extended disruption or complicated logistics. This service helps streamline maintenance operations, reduce risk to business operations, and ensure that networking infrastructure remains reliable and fully supported.
Ideal for enterprise, campus, and mission-critical deployments, ExtremeWorks NBD Onsite RMA coverage enables organizations to respond quickly to hardware issues while maintaining high levels of performance, stability, and network availability.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Name | ExtremeWorks Next Business Day Onsite RMA Support |
| Manufacturer Part Number | 97311-H35314 |
| Supported Hardware | Extreme Networks H35314 |
| Service Type | Hardware Replacement Service |
| Support Coverage | Next Business Day Onsite Response |
| RMA Service | Coordinated return and replacement of failed hardware components |
| Service Delivery | Onsite technician dispatch for hardware replacement |
| Coverage Scope | Hardware replacement assistance for supported device failures |
| Service Objective | Minimize network downtime and restore operational hardware quickly |
| Target Environment | Enterprise networks, campus networks, and mission-critical infrastructure |
| Service Benefit | Accelerated recovery with onsite support and replacement logistics |
| Compatibility | Designed for Extreme Networks H35314 platform |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
