Description
The Extreme Networks EW Next Business Day Onsite RMA Service provides enterprise-grade hardware replacement support designed to maintain network uptime and operational continuity. Built for organizations that depend on reliable switching infrastructure, this service ensures that faulty hardware associated with the X695-48Y-8C-AC-R platform can be rapidly replaced with minimal disruption.
With Next Business Day onsite response, Extreme Networks coordinates replacement logistics and dispatches service resources to the customer location to perform the hardware replacement. This approach helps IT teams quickly restore full functionality while minimizing downtime risks across critical network environments.
Ideal for enterprise campuses, data centers, and high-availability network deployments, the EW service offering provides predictable service response, professional onsite support, and efficient RMA processing. By combining fast replacement timelines with expert service delivery, organizations can maintain operational resilience and protect network performance.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | ExtremeWorks Hardware Support Service |
| Service Level | EW Next Business Day Onsite RMA |
| Response Time | Next Business Day onsite response for hardware replacement |
| Support Coverage | Hardware replacement support for Extreme Networks equipment |
| Replacement Method | Onsite Return Material Authorization (RMA) replacement |
| Supported Device | Extreme Networks X695-48Y-8C-AC-R Switch |
| Parts Replacement | Replacement hardware provided upon confirmed failure |
| Service Delivery | Onsite technician dispatch coordinated by Extreme Networks |
| Deployment Environment | Enterprise networks, data centers, and mission-critical infrastructure |
| Service Objective | Rapid restoration of network hardware functionality |
| Manufacturer Part Reference | X695-48Y-8C-AC-R |
| SKU | 97311-X695-48Y-8C-AC-R |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
