Description
Extreme Networks EWP Premier 4HR Onsite Support delivers rapid, enterprise-grade service assurance for the 8730-32D-AC-R platform. Designed for mission-critical network environments, this support package provides four-hour onsite response to minimize operational disruption and maintain consistent performance across core and aggregation layers.
With direct access to Extreme Networks technical experts, advanced hardware replacement, and ongoing software support, organizations gain the confidence of predictable recovery times and proactive issue resolution. EWP Premier ensures business continuity, reduces risk, and supports long-term infrastructure reliability for high-availability network deployments.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Type | EWP Premier Support |
| Supported Model | 8730-32D-AC-R |
| SKU | 98008-8730-32D-AC-R |
| Response Time | 4-Hour Onsite Response |
| Service Coverage | Onsite technical support and hardware replacement |
| Technical Assistance | Access to Extreme Networks TAC |
| Software Support | Operating system updates and maintenance releases |
| Replacement Parts | Advanced hardware replacement included |
| Service Availability | 24x7 support access |
| Service Term | Manufacturer-defined support term |
| Deployment Type | Enterprise campus and data center environments |
| Service Category | Manufacturer extended support service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
