Description
The Extreme Networks EWP Premier Next Business Day Onsite Support for 8730-32D-DC-F (98011-8730-32D-DC-F) delivers comprehensive maintenance and hardware support designed to keep your critical network infrastructure operating at peak performance.
This ExtremeWorks Premier (EWP) service level provides advanced technical assistance and Next Business Day onsite response following remote diagnosis. In the event of a hardware failure, certified engineers are dispatched to your location with replacement parts to restore system functionality quickly and efficiently.
EWP Premier includes access to Extreme Networks’ global Technical Assistance Center (TAC), ongoing software and firmware updates (where applicable), and proactive support designed to minimize downtime and operational risk.
Ideal for enterprise and mission-critical environments, this service ensures rapid issue resolution, predictable support coverage, and maximum network uptime.
| Specification | Details |
|---|---|
| Manufacturer | Extreme Networks |
| Service Type | ExtremeWorks Premier (EWP) |
| Support Level | Premier |
| Response Time | Next Business Day Onsite |
| Coverage Type | Onsite hardware support after remote diagnosis |
| Technical Support Access | 24x7 access to Technical Assistance Center (TAC) |
| Hardware Replacement | Included, delivered by onsite engineer |
| Software & Firmware Updates | Included, where applicable and supported |
| Service Activation | Must be purchased for eligible Extreme Networks 8730-32D-DC-F hardware |
| SKU | 98011-8730-32D-DC-F |
| Supported Device | 8730-32D-DC-F |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
