Description
Extreme Networks EWPP Premier Plus Next Business Day Onsite Support delivers enterprise-grade service assurance for the 8730-32D-AC-F platform. Designed for mission-critical environments, this support package combines advanced technical assistance with next business day onsite hardware response to help maintain network stability, performance, and uptime.
With direct access to Extreme Networks technical experts, rapid diagnostics, and expedited parts logistics, organizations can minimize disruption and maintain operational continuity. EWPP Premier Plus enhances standard warranty coverage with priority service levels, ensuring your infrastructure remains resilient, secure, and fully optimized for demanding enterprise workloads.
| Specification | Details |
|---|---|
| Manufacturer | Extreme Networks |
| Service Program | ExtremeWorks Premier Plus (EWPP) |
| Supported Model | 8730-32D-AC-F |
| SKU | 98511-8730-32D-AC-F |
| Service Level | Premier Plus |
| Response Time | Next Business Day Onsite |
| Onsite Support | Certified field engineer dispatched next business day after issue isolation |
| Technical Support Access | 24x7 remote technical assistance |
| Hardware Replacement | Advanced parts replacement with expedited logistics |
| Coverage Type | Hardware and firmware support for covered device |
| Escalation Handling | Priority case management with advanced diagnostics |
| Service Availability | Regional availability based on Extreme Networks service coverage |
| Intended Environment | Enterprise campus, data center, and mission-critical network deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
