Description
Extreme Networks Platform ONE Standard Networking Right-to-Use with EW Premier TAC OS Support provides enterprise organizations with a comprehensive software entitlement and expert support framework designed to maximize network uptime and operational efficiency. This 3-year subscription enables access to the Extreme Platform ONE ecosystem while delivering advanced technical assistance through ExtremeWorks Premier (EWP) TAC OS Support.
Built for mission-critical network environments, the service ensures organizations benefit from expert-level troubleshooting, rapid issue resolution, and ongoing operating system support. With direct access to Extreme Networks technical specialists, enterprises can maintain optimal performance across their network infrastructure while minimizing operational risk and downtime.
The subscription model provides predictable lifecycle coverage, ensuring continuous access to the latest OS updates, knowledge resources, and support services needed to maintain a stable and resilient network environment.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Product Type | Enterprise Networking Software Entitlement and Support Service |
| Platform | Extreme Platform ONE |
| License Type | Standard Networking Right-to-Use |
| Support Tier | ExtremeWorks Premier (EWP) TAC OS Support |
| Support Coverage | Advanced technical assistance for operating system software and platform operation |
| Subscription Term | 3 Years |
| Access to Technical Assistance Center | Direct access to Extreme Networks TAC engineers for troubleshooting and issue resolution |
| Software Support Scope | Operating system support, diagnostics, and guidance for supported Extreme network platforms |
| Update Access | Entitlement to applicable OS maintenance updates and patches during the active subscription term |
| Service Delivery Model | Vendor-backed enterprise technical support and software entitlement service |
| Deployment Environment | Enterprise campus, edge, and data center networking infrastructures |
| Licensing Model | Subscription-based software and support entitlement |
| SKU | EP1-STD-TC-S-C-EWP-3YR |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsβsuch as custom orders, special-order items, audio gear, software, and LED video wallsβare non-returnable. Non-defective returns may be subject to a 20β30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery β trusted by 275+ clients across industries
