Description
Extreme Platform ONE Standard Networking Right-to-Use with ExtremeWorks TAC OS Support provides enterprise organizations with licensed access to Extreme’s networking software capabilities combined with expert technical support. This service enables businesses to deploy and operate Extreme networking environments with confidence while maintaining operational continuity and performance optimization.
The package includes ExtremeWorks Technical Assistance Center support for the network operating system, giving IT teams direct access to certified Extreme engineers for troubleshooting, configuration guidance, and issue resolution. With a three year service term, organizations benefit from consistent support coverage that helps maintain network uptime, accelerate problem resolution, and ensure long term operational stability across critical infrastructure deployments.
Designed for modern enterprise networks, this service helps IT departments maintain resilient, secure, and high performing environments while reducing risk and minimizing service interruptions.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Service Name | Extreme Platform ONE Standard Networking Right-to-Use with ExtremeWorks TAC OS Support |
| SKU | EP1-STD-TC-S-C-EW-3YR |
| License Type | Networking software right to use license with technical support entitlement |
| Support Program | ExtremeWorks Technical Assistance Center (TAC) OS Support |
| Support Coverage | Access to certified Extreme Networks engineers for troubleshooting, configuration assistance, and operational guidance |
| Software Support Scope | Network operating system support including issue diagnosis, problem resolution, and software guidance |
| Service Term | 3 Year support entitlement |
| Deployment Environment | Enterprise campus, data center, and distributed network infrastructures |
| Service Benefit | Enables reliable operation, faster troubleshooting, and optimized network performance |
| Support Access | Enterprise technical support through Extreme Networks TAC channels |
| Intended Use | Maintains operational continuity and stability of Extreme networking platforms |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
