Description
The Extreme Networks Extreme Platform ONE Standard Networking Right-to-Use license with Premier (PWP) TAC OS Support provides organizations with advanced software entitlements and expert technical assistance designed to keep critical network infrastructure operating reliably. This 3-year service offering enables businesses to deploy and maintain Extreme networking software with confidence while benefiting from priority technical support and expert troubleshooting from the Extreme Networks Global Technical Assistance Center.
Premier TAC OS Support delivers rapid access to experienced engineers who help resolve operating system issues, guide configuration optimization, and support software updates to maintain stability and performance across the network environment. With Extreme Platform ONE Standard licensing, enterprises gain the flexibility to scale network capabilities while maintaining operational continuity and security across campus, edge, and data center deployments.
Ideal for organizations that depend on highly available network services, this support package helps reduce downtime risk, accelerate issue resolution, and ensure the ongoing reliability of Extreme Networks infrastructure through proactive software support and expert assistance.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| Product Type | Networking Software Right-to-Use License with Support |
| Platform | Extreme Platform ONE |
| License Tier | Standard Networking |
| Support Level | PWP Premier TAC OS Support |
| Support Coverage | Expert technical assistance for Extreme Network Operating Systems |
| Service Duration | 3 Years |
| TAC Access | Direct access to Extreme Networks Global Technical Assistance Center engineers |
| Software Support | Troubleshooting, configuration guidance, and OS issue resolution |
| Update Support | Assistance with supported software updates and OS maintenance |
| Deployment Scope | Campus, edge, and data center Extreme Networks environments |
| License Model | Right-to-Use software entitlement with support services |
| Service Delivery | Remote technical support and OS advisory services |
| Ideal For | Enterprise networks requiring reliable OS support and operational continuity |
| Manufacturer | Extreme Networks, Inc. |
| SKU | EP1-STD-TC-S-C-PWP-3YR |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
