Description
Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 3 Year - Service
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
- Gives you complete peace of mind and confidence in your results
- Features email support service that helps you handle any mishaps
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Parts and Labor service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum efficiency and precise results
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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