Description
Fortinet FortiCare Priority RMA - Extended Service (Renewal) - 5 Year - Service
The FortiCare Priority RMA Service is designed to meet your availability and hardware replacement needs, whether next-calendar-day or four-hour delivery. In addition to shipping hardware to your location, Fortinet can also send an engineer to your site to replace the defective hardware. With the FortiCare Priority RMA Service, you can enjoy a seamless, stress-free experience that minimizes service disruption
- Provides reliable support to resolve all your technical issues
- Email Support service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for better reliability and ensure maximum productivity
- Next Day - Advance Parts Replacement service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum efficiency and precise results
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
What Matters Most
General IT Resellers
AVENDOR
Product Specialization
Broad, generalized inventory
Deep focus on Pro AV & Commercial Displays
Quote Turnaround Time
24–72 hours (or longer)
Same day or faster
Account Management
Rotating reps or ticket-based
Dedicated account manager
Price Flexibility
Fixed pricing, little room to negotiate
Flexible pricing & discounts
Customer Support
Scripted or outsourced
Personalized support by AV experts
Order Fulfillment Transparency
Varies by brand
Transparent lead times & availability
B2B Purchasing Support
Limited PO handling
Supports POs, wire transfers, and tax-exempt setup
Project Consultation
Minimal or general IT-focused
Expert AV project consultation
Project Turnkey Capabilities
May require third-party vendors
Full turnkey project capabilities
Industry Expertise
Focused on general hardware/software
10+ years in Pro AV
AV Brand Access
Limited or mixed authorization
Authorized dealer for 150+ brands
Warranty & Support
Standard manufacturer warranty
Extended warranty options available
Installation Services
Referral to third parties
In-house installation team
Training & Onboarding
Basic documentation only
Comprehensive training included
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