Description
The AudioCodes M3100-64ET is a high-capacity hybrid Session Border Controller (SBC) and Media Gateway designed for medium-to-large enterprises, service providers, and contact centers requiring secure, reliable, and scalable voice services. Supporting up to 5,000 SBC sessions, 64 E1/T1 spans, and 20,000 registered users, it delivers exceptional performance for SIP trunking, IP-PBX connectivity, and large-scale VoIP deployments.
Built with robust perimeter security, advanced transcoding capabilities, and comprehensive SIP interoperability, the M3100-64ET ensures seamless integration between IP and TDM networks. Its high availability architecture, branch survivability, and versatile routing features make it ideal for mission-critical communication environments.
This 2U platform also includes multi-layer encryption, DoS/DDoS protection, extensive vocoder support, WebRTC-to-SIP interworking, and dual AC/DC power options—delivering carrier-grade reliability and future-proof performance for enterprise communications.
| Category | Details |
|---|---|
| Product Type | Hybrid SBC & Media Gateway |
| Max SBC Sessions | 5,000 |
| Max RTP/SRTP Sessions | 5,000 |
| Max Registered Users | 20,000 |
| Max Transcoding Sessions | 3,200 |
| TDM Interfaces | 8–64 E1/T1 spans supported; 64 spans for this model |
| Digital PSTN Protocols | EuroISDN, NI-2, Lucent 4/5ESS, Nortel DMS-100, others |
| Ethernet Interfaces | 8 × GE (1+1 redundancy or individual ports) |
| Security Features | DoS/DDoS protection, SIP firewall, TLS/DTLS/SRTP, HTTPS, SSH, SIP Digest Auth, topology hiding |
| Transcoding / Vocoders | G.711, G.723.1, G.726, G.729A/B, GSM-FR, AMR-NB/WB, Opus, SILK, and more |
| Signal Conversion | DTMF/RFC 2833/SIP, T.38 Fax, packet-time conversion |
| WebRTC Gateway | WebRTC-to-SIP interworking; Opus, VP8, DTLS, RTP multiplexing |
| NAT Traversal | ICE full/lite, local & far-end NAT support |
| Routing Features | DID-based routing, SIP header routing, ENUM/LDAP/HTTP queries, LCR, load balancing, forking, E911 detection |
| Voice Quality Features | Transrating, RTCP-XR, jitter buffer, echo cancellation, gain control, silence suppression |
| Survivability | Local call survivability + PSTN fallback |
| Management | GUI, CLI, SNMP, INI config, REST API, EMS |
| Dimensions (H×W×D) | 88 × 438 × 490 mm (3.5 × 17.24 × 19 in) |
| Weight | 11.5 kg (25.3 lbs) fully populated |
| Operating Temperature | 0°C to 40°C (41°F to 104°F) |
| Storage Temperature | –25°C to 70°C (–13°F to 158°F) |
| Humidity | 5%–90% non-condensing |
| Power Options | Redundant dual-feed 100–240V AC or 48V DC |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
