Black Box Kvm Extender - Dual Head Dvi-D, Usb 2.0, Audio, Single-Access, Catx, Gsa, Taa

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BLACK BOXSKU: ACU5502A-R3
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Description

Black Box ServSwitch Wizard SRX DVI-D/USB Extender, Dual-Head

Purely digital for pure video
Because the extender delivers full DVI digital video without compression or conversion, you get pure video displays with no loss of quality. The extender uses CAT6a cable to extend keyboard, mouse, and uncompressed single-link DVI-D video up to 196 feet (59.7 m) at full 1920 x 1200 at 60 Hz or 3840 x 2400 at 17 Hz resolution! It's ideal where you want to reduce environmental concerns, such as heat and noise, and ensure optimal temperature control.

Go the distance
You'll get different distances depending on what cable you use and if you make direct connections or patch panel connections.

Direct cable connections:
CAT6a: 196 feet (59.7 m)
CAT6: 180 feet (54.8 m)
CAT5e: 147 feet (44.8 m)

Patch Panel Connections
CAT6a: 164 feet (50 m)
CAT6: 147 feet (44.8 m)
CAT5e: 114 feet (34.7 m)

USB keyboard and mouse support
The extender also delivers bi-directional USB data, enabling USB device extension over 196 feet (59.7 m) on the same CAT6a cable. This makes the extender ideal for distributed workstations where you want to reduce environmental concerns such as heat and noise, such as in post-production suites. The extender supports a variety of USB keyboards and mice and other human interface devices (HIDs) such as touchscreens.

Extended profile DDC EDID
The Wizard DVI/USB carries extended profile DDC EDID data from your display device to the display adapter to ensure that your system is configured to deliver optimal video performance. The extended profile DDC EDID is particularly important when extending the video to high-performance display devices. This is essential for professional graphics users such as post-production, broadcast, architecture, graphic design, medical imaging, CAD, or any other applications where display performance is critical.

19" mounting
You can mount up to 16 local or remote units in the Rackmount Chassis for ServSwitch Wizard Extender (ACU5000A).

Interface-powered local unit
The local unit of the Wizard SRX can be interface powered if your attached PC outputs do not exceed 500 mA. Otherwise, use the spare 5-VDC Power Supply (PS649-R3).


  • (2x) CATx connections

  • Plug-and-play setup and supports Audio

  • Delivers bi-directional USB signals

  • Extended profile DDC EDID ensures optimal video with high-performance display devices

  • Dual Head DVI-D Video Resolution 1920x1200 @60Hz

  • Transparent USB 2.0 supports up to 60 meters

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Your payment information is processed securely, and we do not store credit card details or access your credit card information.

Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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Projects Delivered
<2h
Avg Response Time
99.9%
System Uptime
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Years in AV
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Building a Complete AV System?

This product is rarely deployed alone. It's typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments — from single rooms to enterprise-wide deployments.

System Design & Engineering
Installation & Integration
Programming & Ongoing Support

Trusted by enterprises, universities, and government organizations across the U.S.

Our Process

From Scope to Sign-Off

A structured delivery process designed to reduce risk and keep projects moving.

01

Plan

Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.

  • Discovery calls & stakeholder interviews
  • On-site survey & infrastructure review
  • Requirements & use-case documentation
  • Project scope, timeline & milestone alignment
02

Engineer

System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.

  • AV system design & signal flow diagrams
  • Equipment selection & BOM development
  • Rack layout & control system design
  • As-built documentation package
03

Deploy

Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.

  • Authorized procurement & logistics coordination
  • Physical installation & cable management
  • Control system programming & configuration
  • Commissioning, testing & end-user training
04

Support

Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.

  • 24/7 remote system monitoring
  • Preventive & reactive maintenance
  • Technology lifecycle & refresh planning
  • Long-term service level agreements

A decade of delivery — trusted by 275+ clients across industries