Description
Ensure maximum uptime and peace of mind with the Vertiv Power Emergency Package (PEP) for Liebert GXT5 UPS systems (8–10kVA models). More than just an extended warranty, this 5-year service plan delivers comprehensive protection including 100% coverage of parts, labor, and travel, performed by certified Vertiv technicians.
With 24/7 emergency response and on-site support, the PEP plan helps your team stay productive and reduces the financial risk of downtime. It also includes professional battery removal and recycling compliant with industry regulations, and is backed by Vertiv's trusted service infrastructure.
Key Features:
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Five-Year Total Coverage – Parts, labor, and travel expenses included
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24/7 Emergency Support – Fast response from Vertiv’s trained professionals
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On-Site Services – UPS servicing, battery removal, and regulatory disposal
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Peace of Mind – Minimizes operational risks from power disruptions
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Designed for – Vertiv Liebert GXT5 UPS 8–10kVA models
| Specification | Details |
|---|---|
| Service Package | Power Emergency Package (PEP) |
| Coverage Duration | 5 Years |
| Compatible Models | Vertiv Liebert GXT5 8–10kVA UPS Units |
| Emergency Support | 24/7 On-Site Emergency Response |
| Included Services | Parts, Labor, Travel, Battery Removal & Recycling |
| Technician Coverage | 100% Vertiv Factory-Trained Technicians |
| Service ID / SKU | PEPGXT-8-10K5YR |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
