Description
The Vertiv Power Assurance Package (PAPAPS-15KLF) delivers comprehensive 5-year support for your Vertiv Liebert APS UPS (10-12 bay, 15kVA). More than an extended warranty, this package provides full lifecycle protection including startup, installation, preventive maintenance, and 24/7 on-site support via factory-trained technicians. It ensures operational continuity through parts and labor coverage, battery removal, and regulatory-compliant disposal. Enhanced by Vertiv LIFE Services, this package enables real-time system monitoring and access to service histories via the Customer Services Network Portal. Ensure uninterrupted power and optimized UPS performance with Vertiv's trusted maintenance solution.
| Specification | Details |
|---|---|
| Manufacturer | Vertiv |
| Brand Name | Liebert |
| Part Number | PAPAPS-15KLF |
| Service Name | APS UPS 15kVA Power Assurance Package with LIFE Services |
| Product Supported | Vertiv Liebert APS UPS – All 10–12 Bay / 15kVA |
| Product Type | Service |
| Service Type | Maintenance |
| Service Sub-Type | Electronic and Physical |
| Service Characteristics | Parts & Labor |
| Service Description | 24x7 On-site Support |
| Included Services | Deployment, Preventive Maintenance, Parts Replacement, Startup, Phone Support, Repair |
| Service Duration | 5 Years |
| Condition | New and Factory Fresh |
| Shipping Weight | 1 lb |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
