Description
The Vertiv Liebert Power Assurance Package (PAPAPS-BATT4) delivers comprehensive 24/7 maintenance and service support for Vertiv Liebert APS UPS systems configured with four battery strings. This five-year service plan goes beyond standard warranties, ensuring uninterrupted performance and protection from unexpected downtime.
This package includes:
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On-site startup and installation
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Preventive maintenance
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24x7 emergency service coverage
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Parts & labor including travel expenses
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Safe removal and disposal of old battery equipment in accordance with regulations
Factory-trained Vertiv technicians handle all services, ensuring reliable operation and regulatory compliance. Real-time access to service history and documentation is provided via the Customer Services Network (CSN) portal for complete transparency and management insight.
Ideal for organizations demanding constant uptime and hassle-free battery support over the long term, the PAPAPS-BATT4 ensures your modular battery cabinet investment continues to operate at peak performance.
| Specification | Details |
|---|---|
| Brand | Vertiv Liebert |
| Manufacturer Part Number | PAPAPS-BATT4 |
| Product Type | Service Package |
| Service Name | Power Assurance Package for APS UPS (4 Battery Strings) |
| Service Duration | 5 Years |
| Service Location | On-Site |
| Service Main Type | Maintenance |
| Service Sub Type | Electronic and Physical |
| Service Characteristics | Parts & Labor |
| Provided Support | Deployment, Preventive Maintenance, Parts Replacement, Startup, Repair |
| Coverage | 24x7 Phone & Emergency Support |
| Included Services | Installation, On-Site Support, Battery Disposal |
| Shipping Weight | 1 lb |
| Product Condition | New and Factory Fresh |
| Compatible With | Vertiv Liebert APS UPS – Modular Battery Cabinet, 4 Battery Strings |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
