Description
Simplify your UPS maintenance with the Vertiv Liebert Pro Refresh Plus Service for GXT 3, 4, or PSI models—up to 6 years old. This 2-year service contract includes complete battery replacement, on-site installation, and safe disposal of spent batteries—all handled by Vertiv’s certified technicians.
What sets Pro Refresh Plus apart? You get 24x7 emergency response with full coverage of parts, labor, and travel costs, plus access to LIFE™ Services—Vertiv’s advanced remote monitoring system for predictive maintenance and real-time analytics.
Whether you manage a remote site or a critical infrastructure hub, this hassle-free service ensures reliability, compliance, and continuous uptime—no extra admin work required.
| Specification | Details |
|---|---|
| Manufacturer | Vertiv |
| Part Number | PBRGXT34X8-10K |
| Service Type | UPS Refresh Service |
| Supported Models | Liebert GXT 3, GXT 4, PSI (up to 6 years old) |
| Service Level | Pro Refresh Plus |
| Contract Duration | 2 Years |
| Service Coverage | 24x7 Emergency Response, Parts, Labor & Travel |
| Battery Support | Includes Battery Pack Replacement, Installation, and Disposal |
| Monitoring | Includes Vertiv LIFE™ Remote Monitoring Services |
| Compliance | Environmentally compliant battery disposal and paperwork management |
| Service Sub-Types | Electronic and Physical |
| Service Features | Health Checks, Predictive Monitoring, On-site Technician Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
