Description
The Vertiv Power Emergency Package (PEP) for the Liebert PSI 1500VA UPS offers a complete five-year support plan that goes beyond a standard warranty. Designed to minimize downtime and business disruption from unexpected power events, this service includes 100% coverage of parts, labor, and travel expenses performed by factory-trained technicians.
This package features 24/7 on-site emergency support and LIFE™ Services, Vertiv’s advanced remote monitoring and diagnostic solution for proactive incident management. Additionally, it covers safe battery removal and disposal in compliance with environmental regulations. With Vertiv PEP, your critical power infrastructure stays protected—backed by fast response and full-service reliability.
| Specification | Details |
|---|---|
| Model | PEPPSI-1500LF |
| Compatible UPS | Vertiv Liebert PSI UPS 1500VA |
| Service Coverage Duration | 5 Years |
| Coverage Includes | 100% Parts, Labor, and Travel |
| Emergency Response | 24/7 On-Site Emergency Service |
| Battery Services | Safe Removal & Environmentally-Compliant Disposal |
| Remote Monitoring | Included LIFE™ Services |
| Technician Certification | Factory-Trained Personnel |
| Ideal For | Edge, Distributed, and Remote IT Environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
