Description
Protect your power and your peace of mind.
The Vertiv Liebert PSI UPS 5kVA Power Emergency Package (PEP) offers more than just an extended warranty—it delivers five years of full-service protection, including 24/7 emergency response and complete coverage of parts, labor, and travel. Designed for critical systems and business continuity, this package ensures your Vertiv Liebert UPS units are professionally maintained and promptly serviced by factory-trained technicians. It even includes proper battery disposal services for regulatory compliance.
This all-inclusive service is ideal for minimizing the impact of power disruptions and unplanned downtime—giving you the confidence to focus on operations, not outages.
| Feature | Details |
|---|---|
| Model Number | PEPPSI-5000LF |
| Compatible UPS Models | Vertiv Liebert PSI Series – 5kVA |
| Service Coverage Duration | 5 Years |
| Emergency Response Availability | 24/7 On-Site Support |
| Included Services | Parts, Labor, and Technician Travel |
| Battery Disposal | Included – Safe removal and proper recycling |
| Technician Expertise | Factory-trained and certified |
| Monitoring Integration | LIFE™ Services support (where applicable) |
| Ideal For | Business continuity, IT infrastructure, remote site support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
