Description
The LIQID ThinkTank X16 1-Year Standard Support Bundle provides comprehensive software and hardware support for ThinkTank X16 systems configured with NVIDIA A100 or AMD MI100 GPUs. This support package is designed to keep mission-critical AI, HPC, and accelerated computing environments running reliably and efficiently.
The bundle includes standard support coverage for LIQID hardware components and core software, ensuring access to updates, fixes, and technical assistance throughout the coverage period. Ideal for organizations seeking dependable operational support without premium service tiers, this plan delivers essential protection and continuity for high-performance composable infrastructure deployments.
| Specification | Details |
|---|---|
| SKU | LPROF-TTANKL-101 |
| Brand | LIQID |
| Product Type | Product Support (Software + Hardware) |
| System Compatibility | LIQID ThinkTank X16 |
| GPU Support | NVIDIA A100 / AMD MI100 |
| Support Coverage | Software & Hardware |
| Support Level | Standard |
| Support Term | 1 Year |
| Deployment Type | Enterprise / Data Center |
| Intended Use | AI, HPC, Accelerated Computing |
| Renewal Eligible | Yes |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
