Description
The LIQID ThinkTank X16 A100/MI100 Product Support Bundle (3-Year Standard) provides comprehensive software and hardware support coverage for high-performance ThinkTank X16 GPU systems. This bundle is designed to ensure system reliability, operational continuity, and responsive technical assistance for AI, HPC, and advanced data-center workloads.
The 3-year Standard support plan includes coordinated coverage for LIQID software and hardware components, delivering expert troubleshooting, firmware and software updates, and access to LIQID technical support resources. This offering is ideal for organizations seeking dependable long-term protection for mission-critical ThinkTank X16 deployments without premium service escalation.
| Specification | Details |
|---|---|
| SKU | LPROF-TTANKL-103 |
| Product Type | Software & Hardware Support |
| Brand | LIQID |
| Supported Platform | ThinkTank X16 |
| GPU Compatibility | NVIDIA A100 / AMD MI100 |
| Support Duration | 3 Years |
| Support Level | Standard |
| Coverage Scope | LIQID software and hardware components |
| Service Type | Product support, updates, technical assistance |
| Deployment | Existing ThinkTank X16 systems |
| Physical Hardware Included | No |
| UNSPSC | 81111812 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
