Description
The LIQID ThinkTank X16 5-Year Premium Support Bundle delivers comprehensive software and hardware support for high-density GPU compute environments powered by A100 or MI100 accelerators. Designed for mission-critical AI, HPC, and data-intensive workloads, this premium support package ensures maximum uptime, rapid issue resolution, and long-term operational confidence.
This bundle includes advanced software support for the LIQID composable infrastructure stack alongside premium hardware coverage for the ThinkTank X16 platform. Customers benefit from priority response, expert technical assistance, proactive troubleshooting, and extended lifecycle protection over a full five-year term—ideal for enterprise and government deployments where performance and reliability are non-negotiable.
| Specification | Details |
|---|---|
| SKU | LPROF-TTANKL-205 |
| Product Type | Software & Hardware Support Bundle |
| Platform Supported | LIQID ThinkTank X16 |
| GPU Compatibility | NVIDIA A100 / AMD MI100 |
| Support Level | Premium |
| Support Coverage | Software + Hardware |
| Support Term | 5 Years |
| Included Services | Priority technical support, advanced troubleshooting, lifecycle support |
| Intended Use | AI, HPC, advanced compute infrastructure |
| Deployment Model | Enterprise / Data Center |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
