Description
The LIQID ThinkTank X4 A100/MI100 Bundle – 1-Year Standard Product Support provides comprehensive software and hardware support coverage for deployed ThinkTank X4 systems. This support plan is designed to maintain system reliability, operational continuity, and performance across both the LIQID software stack and supported hardware components.
Coverage includes access to LIQID technical support resources for troubleshooting, issue resolution, and configuration guidance related to the ThinkTank X4 platform using NVIDIA A100 or AMD MI100 accelerators. The plan helps ensure faster response times, reduced downtime, and ongoing operational confidence for production AI, HPC, and composable infrastructure environments.
This support SKU is intended for customers operating mission-critical ThinkTank X4 systems who require dependable vendor-backed assistance throughout the support term.
| Specification | Details |
|---|---|
| Brand | LIQID |
| Product Type | Product Support (Software + Hardware) |
| Supported Platform | ThinkTank X4 Bundle |
| Accelerator Compatibility | NVIDIA A100 / AMD MI100 |
| Support Coverage | Software and Hardware |
| Support Level | Standard |
| Support Term | 1 Year |
| Deployment Requirement | Existing ThinkTank X4 System |
| SKU | LPROF-TTANKS-101 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
