Description
The LIQID ThinkTank X4 A100/MI100 3-Year Standard Product Support plan delivers comprehensive hardware and software support coverage for deployed ThinkTank X4 GPU infrastructure. This support SKU is designed to protect mission-critical AI, HPC, and accelerated compute environments by providing expert assistance across the LIQID hardware platform and software stack.
The plan includes multi-year access to LIQID technical support, troubleshooting, and lifecycle assistance for ThinkTank X4 bundles configured with NVIDIA A100 or AMD MI100 accelerators. Ideal for enterprise and government environments, this support offering helps maintain system stability, minimize downtime, and ensure long-term operational continuity.
This is a support services SKU only and does not include physical hardware.
| Specification | Details |
|---|---|
| Brand | LIQID |
| SKU | LPROF-TTANKS-103 |
| Product Type | Product Support (Software + Hardware) |
| Supported Platform | ThinkTank X4 |
| Accelerator Compatibility | A100 / MI100 |
| Support Term | 3 Years |
| Support Level | Standard |
| Coverage Scope | Hardware & Software Support |
| Includes Hardware | No |
| Delivery | Service Entitlement |
| Intended Use | Enterprise AI / HPC Infrastructure |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
