Description
The LIQID ThinkTank X8 3-Year Premium Product Support plan delivers comprehensive software and hardware coverage for ThinkTank X8 A100 or MI100 bundled systems. Designed for mission-critical AI, HPC, and data-intensive environments, this premium support package ensures faster response times, prioritized issue resolution, and expert technical assistance throughout the full three-year term.
This support offering includes coverage for LIQID software components and supported hardware within the ThinkTank X8 bundle, helping organizations maximize system uptime, maintain performance, and reduce operational risk. Premium service levels are ideal for production deployments where reliability, responsiveness, and long-term system stability are essential.
| Specification | Details |
|---|---|
| SKU | LPROF-TTANKM-203 |
| Product Type | Product Support (Software + Hardware) |
| Support Tier | Premium |
| Support Term | 3 Years |
| Supported Platform | LIQID ThinkTank X8 |
| GPU Compatibility | A100 or MI100 Bundles |
| Coverage Scope | LIQID Software and Supported Hardware |
| Service Level | Priority Response & Resolution |
| Intended Use | AI, HPC, Data Center Environments |
| Brand | LIQID |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
