Description
The LIQID ThinkTank X8 A100/MI100 Premium Support Bundle (5-Year) delivers comprehensive software and hardware support for mission-critical AI and HPC environments built on the ThinkTank X8 platform.
This premium support plan is designed for organizations running demanding GPU-accelerated workloads that require enhanced responsiveness, extended coverage, and expert technical assistance across both LIQID software and underlying hardware components.
With premium-level service, customers benefit from prioritized support engagement, faster response times, and access to LIQID specialists who understand complex composable infrastructure deployments. This bundle helps ensure long-term system reliability, operational continuity, and maximum performance throughout the full five-year lifecycle of the ThinkTank X8 A100 or MI100 solution.
Ideal for enterprise, research, defense, and data-center environments where uptime and expert support are critical.
| Specification | Details |
|---|---|
| SKU | LPROF-TTANKM-205 |
| Product Type | Software + Hardware Support Bundle |
| Platform Supported | LIQID ThinkTank X8 |
| GPU Compatibility | NVIDIA A100 / AMD MI100 |
| Support Level | Premium |
| Support Duration | 5 Years |
| Coverage Scope | LIQID software stack and associated hardware components |
| Support Access | Priority technical support |
| Intended Use | AI, HPC, composable infrastructure environments |
| Service Classification | Support & Maintenance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
