Description
The LIQID ThinkTank X8 Product Support Bundle (5-Year Standard) delivers comprehensive software and hardware support for LIQID ThinkTank X8 systems configured with NVIDIA A100 or AMD MI100 GPUs. This standard support plan is designed to ensure system reliability, performance continuity, and long-term operational confidence in demanding AI, HPC, and data-intensive environments.
This bundle covers both LIQID software and supporting hardware components, providing access to updates, fixes, and technical assistance throughout the five-year term. Ideal for organizations deploying mission-critical composable infrastructure, the plan helps reduce downtime, streamline issue resolution, and protect long-term infrastructure investments.
| Specification | Details |
|---|---|
| SKU | LPROF-TTANKM-105 |
| Product Type | Software & Hardware Support Service |
| Brand | LIQID |
| Supported Platform | LIQID ThinkTank X8 |
| GPU Compatibility | NVIDIA A100 / AMD MI100 |
| Support Coverage | Software + Hardware |
| Support Level | Standard |
| Support Term | 5 Years |
| Service Category | Product Support Bundle |
| Deployment Environment | AI, HPC, Composable Infrastructure |
| Delivery | Entitlement / Service Activation |
| Physical Item | No |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
