Description
Maximize uptime and reduce IT overhead with Logitech Select, a 5-year comprehensive service plan designed to support your video collaboration solutions. Enjoy 24/7 enterprise-grade technical assistance and fast issue resolution from Tier II experts. Logitech Select ensures your conference rooms are always ready, minimizing downtime and streamlining daily management.
For customers with 50 or more licenses, benefit from a dedicated Designated Service Manager who acts as your primary technical point of contact. With powerful software tools, accelerated RMA, and expert support across platforms like Microsoft Teams and Zoom Rooms, Logitech Select helps you get the most from your investment in video collaboration technology.
| Feature | Details |
|---|---|
| SKU | 994-000196 |
| Plan Duration | 5 Years |
| Support Availability | 24/7 Enterprise-grade Technical Support |
| Issue Resolution | Direct access to Tier II experts for fast response |
| RMA Service | Accelerated Return Merchandise Authorization |
| Platform Expertise | Microsoft Teams, Zoom Rooms, and other leading video platforms |
| Dedicated Contact (50+ Licenses) | Designated Service Manager for consistent technical point of contact |
| Included Software Tools | Remote management, device monitoring, and analytics via Logitech Sync |
| Coverage Type | Video Collaboration Solutions including Logitech conference hardware |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
