Description
The AudioCodes Mediant 500 M500-V-1ET is a compact, high-performance hybrid Enterprise Session Border Controller (E-SBC) and Media Gateway designed for small enterprises and branch offices that require secure, reliable, and flexible VoIP connectivity. Delivering up to 250 concurrent SBC sessions and supporting a single E1/T1 interface with 30 TDM voice channels, this platform enables seamless integration between legacy TDM environments, SIP trunks, IP-PBXs, and cloud communication services.
Engineered with robust perimeter defense, the Mediant 500 protects against DoS/DDoS attacks, eavesdropping, fraud, and unauthorized access. It enhances call quality with advanced voice optimization features and provides local branch survivability, ensuring uninterrupted internal communication during WAN outages with PSTN fallback available.
With its hybrid design, extensive SIP interoperability, encryption support, number manipulation logic, and rich routing capabilities, the M500-V-1ET offers a future-proof solution for enterprises migrating from TDM to full IP communications. Its 1U footprint, high availability options, and versatile network interfaces make it ideal for distributed deployments demanding performance, security, and reliability.
| Category | Specification |
|---|---|
| SBC & Gateway Capacities | Up to 250 signaling sessions; 200 RTP/SRTP sessions; 1,500 registered users |
| TDM Voice Capacity | Single E1/T1 interface; up to 30 TDM channels |
| Session Features | SIP-to-SIP interworking, SIP normalization, media transcoding, early media, PRACK, REFER, call hold |
| Branch Survivability | Maintains local calling; PSTN fallback (including E911) |
| Network Interfaces | 4 × GE ports (1+1 redundancy or independent) |
| Security | DoS/DDoS protection, dynamic blacklisting, SIP firewall, rogue RTP detection, TLS/SRTP, HTTPS, SSH, topology hiding |
| Voice Quality | Adaptive jitter buffer, echo cancellation, PLC, silence suppression, QoS tagging (802.1p/Q, DiffServ), RTCP-XR |
| Media Support | Audio, Video, Fax (T.38), MSRP, BFCP |
| NAT Traversal | Local and far-end NAT traversal supporting remote workers |
| Advanced Routing | Load balancing, LCR, ENUM/LDAP/HTTP queries, E911 prioritization |
| Management | Web GUI, CLI, SNMP, REST API, OVOC support |
| Form Factor | 1U desktop or 19" rack-mountable |
| Dimensions | 43.7 × 310 × 210 mm (H×W×D) |
| Weight | 2.0 kg (4.4 lb) |
| Power | 100–240V AC, 50–60 Hz, 0.8 A |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -25°C to 70°C |
| Humidity | 10%–90% non-condensing |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
