AudioCodes M500L-I2S2BW-AGECSLA Mediant 500L Hybrid SBC & Media Gateway

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AudiocodesSKU: M500L-I2S2BW-AGECSLA
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Sale price$1,527.99 Regular price$1,818.80

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Description

The AudioCodes M500L-I2S2BW-AGECSLA Mediant 500L is a compact, high-performance hybrid SBC and media gateway engineered for small enterprises and branch offices that require secure, reliable, and flexible VoIP connectivity. Delivering up to 60 SBC sessions and 8 TDM voice channels, the Mediant 500L provides seamless interoperability between SIP trunks, IP-PBXs, and legacy TDM systems—making it ideal for organizations transitioning to all-IP environments.

This platform enhances voice quality through advanced monitoring and optimization features while maintaining strong perimeter security against cyber threats, including DoS/DDoS attacks, fraud, and service theft. With built-in branch survivability, PSTN fallback, and comprehensive protocol support, the M500L-I2S2BW-AGECSLA ensures uninterrupted communications even during WAN outages.

Equipped with Gigabit Ethernet, VDSL/ADSL broadband support, 4 FXS and 4 FXO ports, and an SFP expansion slot, it delivers versatile connectivity in a compact desktop form factor—perfect for space-constrained deployments seeking low CAPEX and dependable performance.

Category Details
General
Model M500L-I2S2BW-AGECSLA
Product Type Hybrid SBC & Media Gateway
Use Case Small enterprises, branch offices, PSTN fallback
Concurrent SBC Sessions Up to 60
TDM Voice Channels Up to 8
Survivability Branch survivability, E911 PSTN fallback
Networking
Ethernet Technology Gigabit Ethernet
Network Standards 1000Base-T
Broadband Support VDSL / ADSL
SIP Interoperability Yes – major SIP trunks, platforms, and cloud services
Interfaces / Ports
RJ-45 Network Ports 4 × Gigabit Ethernet
FXS Ports 4 × RJ-11
FXO Ports 4 × RJ-11
Expansion Slot 1 × SFP
Security & QoS
Cyber Protection DoS/DDoS defense, anti-fraud, anti-eavesdropping
Voice Quality Advanced monitoring & optimization
Physical Characteristics
Form Factor Desktop
Height 2 in
Width 11.7 in
Depth 6.3 in
Weight Approx. 1.48 lb
Power
Frequency 50/60 Hz
Classification
UNSPSC 43222605

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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Broad, generalized inventory
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Quote Turnaround Time
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Same day or faster
Account Management
Rotating reps or ticket-based
Dedicated account manager
Price Flexibility
Fixed pricing, little room to negotiate
Flexible pricing & discounts
Customer Support
Scripted or outsourced
Personalized support by AV experts
Order Fulfillment Transparency
Varies by brand
Transparent lead times & availability
B2B Purchasing Support
Limited PO handling
Supports POs, wire transfers, and tax-exempt setup
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Minimal or general IT-focused
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May require third-party vendors
Full turnkey project capabilities
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Focused on general hardware/software
10+ years in Pro AV
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Limited or mixed authorization
Authorized dealer for 150+ brands
Warranty & Support
Standard manufacturer warranty
Extended warranty options available
Installation Services
Referral to third parties
In-house installation team
Training & Onboarding
Basic documentation only
Comprehensive training included

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