Description
The AudioCodes M500L-I2S2BW-AGECSLA Mediant 500L is a compact, high-performance hybrid SBC and media gateway engineered for small enterprises and branch offices that require secure, reliable, and flexible VoIP connectivity. Delivering up to 60 SBC sessions and 8 TDM voice channels, the Mediant 500L provides seamless interoperability between SIP trunks, IP-PBXs, and legacy TDM systems—making it ideal for organizations transitioning to all-IP environments.
This platform enhances voice quality through advanced monitoring and optimization features while maintaining strong perimeter security against cyber threats, including DoS/DDoS attacks, fraud, and service theft. With built-in branch survivability, PSTN fallback, and comprehensive protocol support, the M500L-I2S2BW-AGECSLA ensures uninterrupted communications even during WAN outages.
Equipped with Gigabit Ethernet, VDSL/ADSL broadband support, 4 FXS and 4 FXO ports, and an SFP expansion slot, it delivers versatile connectivity in a compact desktop form factor—perfect for space-constrained deployments seeking low CAPEX and dependable performance.
| Category | Details |
|---|---|
| General | |
| Model | M500L-I2S2BW-AGECSLA |
| Product Type | Hybrid SBC & Media Gateway |
| Use Case | Small enterprises, branch offices, PSTN fallback |
| Concurrent SBC Sessions | Up to 60 |
| TDM Voice Channels | Up to 8 |
| Survivability | Branch survivability, E911 PSTN fallback |
| Networking | |
| Ethernet Technology | Gigabit Ethernet |
| Network Standards | 1000Base-T |
| Broadband Support | VDSL / ADSL |
| SIP Interoperability | Yes – major SIP trunks, platforms, and cloud services |
| Interfaces / Ports | |
| RJ-45 Network Ports | 4 × Gigabit Ethernet |
| FXS Ports | 4 × RJ-11 |
| FXO Ports | 4 × RJ-11 |
| Expansion Slot | 1 × SFP |
| Security & QoS | |
| Cyber Protection | DoS/DDoS defense, anti-fraud, anti-eavesdropping |
| Voice Quality | Advanced monitoring & optimization |
| Physical Characteristics | |
| Form Factor | Desktop |
| Height | 2 in |
| Width | 11.7 in |
| Depth | 6.3 in |
| Weight | Approx. 1.48 lb |
| Power | |
| Frequency | 50/60 Hz |
| Classification | |
| UNSPSC | 43222605 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
