Description
The AudioCodes Mediant 500L M500L-I4BW-AGECS is a multifunctional multiservice business router (MSBR) engineered to deliver secure, high-performance voice and data services for small to mid-sized enterprise deployments. Designed with 4 BRI voice interfaces, integrated ADSL2+/VDSL2 Super Vectoring, and advanced routing, security, and QoS capabilities, it serves as an all-in-one solution for converged VoIP, data, and WAN connectivity.
This versatile platform combines a robust SBC feature set, enterprise-grade routing, built-in 4-port Gigabit Ethernet LAN switching, and extensive VoIP codec support—ideal for organizations transitioning to IP-based communications while maintaining legacy ISDN connectivity. Its dual-stack IPv4/IPv6 routing, IPSec VPN, VLAN tagging, and high-precision timing enable reliable performance across diverse network environments.
Whether deployed as a secure gateway, branch CPE, or unified communications edge device, the Mediant 500L provides the reliability, scalability, and interoperability required for modern enterprise voice and data networks.
| Category | Details |
|---|---|
| Product Type | Router / Multi-Service Business Router (MSBR) |
| Brand | AudioCodes |
| Model / SKU | M500L-I4BW-AGECS |
| Form Factor | Desktop |
| Color | Black |
| Connectivity Technology | Wired |
| Interfaces | LAN: 4 × RJ-45 (10/100/1000Base-T)WAN: 1 × VDSL2/ADSL2+ over POTSWAN: 1 × RJ-45 Gigabit EthernetWAN: 1 × SFP (100/1000Base-X)Management: 1 × RJ-45 ConsoleUSB: 1 × USB Type-ATelephony: 4 × ISDN BRI (ST) |
| Telephony Features | 4 BRI voice interfaces, Echo Cancellation (G.165/G.168), Blacklisting |
| VoIP Codecs | G.711, G.722, G.723.1, G.729a, AMR-WB, AMR-NB, SILK-NB/WB, Opus-NB/WB, T.38 |
| VoIP Protocols | SIP, RTP, SRTP |
| Networking Protocols | PPPoA, PPPoE, L2TP, IPoE, IPoA, DHCP, IPv4/IPv6, ICMP/IP, DHCPv6, TCP/IP, UDP/IP, IPSec |
| Routing Protocols | RIP-1/2, OSPFv2, BGP, PBR, Static Routing, IGMPv2 |
| Security Features | TLS, AES, SHA-256, IPS, IDS, DoS/DDoS Protection, Packet Filtering, DMZ Support |
| Management Protocols | SNMP 2/3, SSH, Telnet, TR-069/098/104/181, HTTP/HTTPS, CLI |
| Features | VDSL Super Vectoring, MLPPP, DHCP server/client/relay, VLAN Tagging, Layer 2 Switching, ZTP, QoS, DSCP, ToS, WRED, High Precision 5ppm Clock |
| Capacity | Up to 60 sessions, Up to 200 registered users |
| Jumbo Frame Support | Yes |
| Status Indicators | Power, Status, ADSL, SFP, WAN |
| Dimensions | Width: 29.6 cm • Depth: 16.5 cm • Height: 5.1 cm |
| Power | External Power Adapter • AC 100–240V (50/60 Hz) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
