Description
The AudioCodes Mediant 500L MSBR M500L-I8S-AGECS is a compact, high-performance Multi-Service Business Router designed to consolidate voice, data, access, and security into one reliable platform. Engineered for service providers and distributed enterprises, it delivers robust routing, VoIP interoperability, and advanced management capabilities—making it ideal for SIP trunking, hosted PBX environments, cloud-based voice services, and branch office connectivity.
With integrated DSL support (ADSL2+/POTS and VDSL2), extensive protocol coverage, secure remote management, and comprehensive routing features including BGP, OSPFv2, RIP, and policy-based routing, the Mediant 500L MSBR enables flexible, cost-efficient deployments while reducing operational complexity. This all-in-one gateway ensures consistent performance and security, helping organizations maximize uptime and lower total cost of ownership.
| Category | Details |
|---|---|
| General | |
| Product Line | AudioCodes Mediant |
| Model | 500L MSBR |
| Form Factor | Desktop |
| Color | Black |
| Shipping Weight | 2.7 lbs |
| Connectivity | |
| Connectivity Technology | Wired |
| Modem | |
| Modem Type | DSL Modem |
| Supported Protocols | ADSL2+ over POTS, VDSL2 |
| Networking | |
| Networking Type | Router |
| Transport Protocols | DHCP, DHCPv6, ICMP/IP, IPoA, IPoE, IPSec, IPv4, IPv6, L2TP, PPPoA, PPPoE, TCP/IP, UDP/IP |
| Routing Protocols | BGP, IGMPv2, OSPFv2, PBR, RIP-1, RIP-2, Static Routing |
| Management & Control | |
| Remote Management Protocols | CLI, HTTP, HTTPS, SNMPv2, SNMPv3, SSH, Telnet, TR-069, TR-098, TR-104, TR-181 |
| Compliance & Classification | |
| UNSPSC | 43222609 |
| Returns Policy | This product is subject to standard return policy. |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
