Description
The AudioCodes Mediant 800C SBC Survivable Branch Appliance (SBA) for Microsoft Teams delivers enterprise-grade resiliency, secure SBC functionality, and seamless Direct Routing connectivity for distributed organizations. Designed to maintain uninterrupted telephony services during WAN or Office 365 outages, this SBA ensures that branch users can continue to make and receive PSTN and mobile calls even when cloud connectivity becomes unavailable.
Fully certified by Microsoft and engineered for high reliability, the Mediant 800C SBA combines robust SBC capabilities with proven interoperability, local survivability, and support for emergency calling standards such as E911/ELIN and Local Media Optimization. Whether deployed at headquarters or remote branches, it provides secure SIP trunking, IP-PBX connectivity, and uninterrupted user-to-user calling.
Ideal for enterprises transitioning to Microsoft Teams, as well as organizations prioritizing uptime and voice continuity, the M800C-SBC-SBA-TMS-EO delivers a resilient voice infrastructure that scales with business requirements.
| Category | Details |
|---|---|
| Product Type | Survivable Branch Appliance (SBA) with integrated SBC |
| Model / SKU | M800C-SBC-SBA-TMS-EO |
| Platform | Mediant 800C |
| Teams Certification | Microsoft Teams Direct Routing certified |
| Survivability Features | Local PSTN breakout, local user-to-user calling, IP-PBX connectivity during WAN/Office 365 outages |
| SBC Functions | Secure SIP trunking, SIP-to-SIP interoperability, media handling |
| Emergency Services Support | E911 / ELIN, Local Media Optimization (LMO) |
| Connectivity | Supports SIP trunk, PSTN, and hybrid TDM-to-IP voice paths (platform dependent) |
| Resiliency | Maintains calling services during cloud or WAN interruption |
| Interoperability | Full compatibility with AudioCodes SBCs and Microsoft Teams environments |
| Management Tools | Supports monitoring and management through AudioCodes One Voice Operation Center |
| Use Cases | Branch office resiliency, enterprise Teams migration, hybrid voice environments |
| Additional Notes | Part of AudioCodes’ family of Direct Routing SBAs designed for all enterprise sizes |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
