Description
The AudioCodes Mediant 800C M800C-2ET-SBA-TMS-EO is a fully certified Survivable Branch Appliance (SBA) designed to maintain uninterrupted voice services for Microsoft Teams environments. Built for enterprise-grade resiliency, it ensures users can continue making and receiving PSTN or mobile calls even during WAN or Office 365 outages—keeping critical communications online at all times.
This model includes 2 E1/T1 digital interfaces and integrated SBC and gateway capabilities, enabling seamless PSTN connectivity, local call survivability, and interoperability with IP-PBXs. With Microsoft Direct Routing certification, emergency calling support (E911/ELIN), and local media optimization, the Mediant 800C SBA provides a robust, secure, and scalable solution ideal for branch offices, distributed enterprises, service providers, and organizations migrating to Teams-based voice infrastructure.
Engineered for reliability and manageability, it integrates smoothly with AudioCodes One Voice Operations Center (OVOC) and fits a wide variety of hybrid or all-IP deployment architectures.
| Category | Details |
|---|---|
| Brand | AudioCodes |
| Model / SKU | M800C-2ET-SBA-TMS-EO |
| Product Type | Survivable Branch Appliance (SBA) for Microsoft Teams |
| Teams Certification | Microsoft Teams Direct Routing Certified |
| Voice Resiliency | Supports local PSTN/mobile calling during WAN or Office 365 outages |
| Interfaces | 2 × E1/T1 digital ports, 4 × FXS interfaces (per family reference) |
| Functionality | Embedded SBC & VoIP gateway, local user-to-user calling, PSTN breakout |
| Emergency Calling Support | E911 / ELIN, Local Media Optimization (LMO) |
| Interoperability | Fully interoperable with AudioCodes SBCs and SIP trunk providers |
| Connectivity Scenarios | Branch office PSTN access, IP-PBX integration, hybrid VoIP deployments |
| Management Tools | Supported by AudioCodes One Voice Operation Center (OVOC) |
| Resiliency Features | Local Teams call continuity, survivable call routing, analog line resiliency |
| Platform Type | Mediant 800C Series |
| Use Cases | Enterprise branch offices, remote sites, disaster recovery, Teams migrations |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
