Description
The Mellanox M-1 Global Support Gold Support Plan delivers enhanced reliability and comprehensive protection for your networking infrastructure. Designed for mission-critical environments, this 1-year extended service ensures your Mellanox hardware continues to operate at peak performance with minimal downtime.
Experience peace of mind with next business day advance parts replacement, proactive maintenance, and access to expert technical assistance. With fast and efficient service depot support, Mellanox guarantees that your systems stay productive, dependable, and fully optimized to meet the demands of modern data centers and enterprise operations.
| Specification | Details |
|---|---|
| SKU | SUP-SX103X-1G |
| Brand | Mellanox |
| Service Type | M-1 Global Support – Gold Plan |
| Service Level | Gold |
| Service Type Detail | Extended Service |
| Service Duration | 1 Year |
| Support Coverage | 24×7 Technical Support |
| Response Time | Next Business Day – Advance Parts Replacement |
| Service Location | Depot |
| Included Services | Parts Replacement, Technical Assistance, and Maintenance Updates |
| Benefits | Enhanced reliability, reduced downtime, and optimized operational performance |
| Target Use | Data Centers, Enterprise Networking, and High-Performance Computing Systems |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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