Description
The Mellanox M-1 Global Support Gold Support Plan – Extended Service (3-Year) provides enterprise-grade protection and technical assurance for your Mellanox networking infrastructure. Designed to ensure long-term performance and dependability, this plan delivers rapid parts replacement and expert assistance, helping you maintain continuous operations with minimal downtime.
With access to a global service depot and Next Business Day Advance Parts Replacement, the Gold Support Plan enhances your organization’s productivity and reliability. Ideal for enterprises that demand efficiency, fast turnaround, and peace of mind over multiple years of operation.
| Specification | Description |
|---|---|
| SKU | SUP-SX1012-3G |
| Service Type | M-1 Global Support Gold Support Plan |
| Service Category | Extended Service |
| Duration | 3 Years |
| Coverage Level | Gold |
| Service Location | Service Depot |
| Response Time | Next Business Day – Advance Parts Replacement |
| Key Features | Parts replacement service for dependable efficiency and reliability |
| Benefits | Protects investment, maximizes uptime, ensures smooth operations |
| Support Type | Hardware support and parts replacement |
| Target Users | Enterprises requiring dependable, long-term service coverage |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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