Description
The Extreme Networks MSP 4-Hour Advanced Hardware Replacement (AHR) RMA Service provides rapid replacement coverage for AP4020-WW access points sold in a 5-pack configuration. This service is designed to minimize network downtime by ensuring a replacement unit is dispatched within four hours of RMA approval.
This offering covers RMA services only and does not include on-site labor, installation, configuration, or troubleshooting. It is intended for environments that require fast hardware recovery while managing deployment and installation internally or through separate service agreements.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 94307-AP4020-WW-5PK |
| Service Type | Managed Services Program (MSP) |
| Coverage Scope | Advanced Hardware Replacement (RMA only) |
| Replacement Time | 4-Hour Response |
| Supported Hardware | AP4020-WW Access Points (5-Pack) |
| Service Delivery | Replacement unit shipment after RMA approval |
| On-Site Support | Not included |
| Installation & Configuration | Not included |
| Intended Use | Hardware replacement coverage for supported devices |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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