Description
The SmartWORKS NGX2400-EH (PCI Express) 24-Port Digital Station Tap is engineered for high-capacity digital voice monitoring and recording applications. Designed for integration into enterprise-grade call recording, telecom analytics, and compliance systems, this PCIe-based tap provides reliable, non-intrusive access to 24 digital station lines.
With efficient PCI Express connectivity, the NGX2400-EH delivers low-latency performance, stable signal capture, and dependable hardware operation in demanding environments. It supports seamless connection to digital telephony systems, enabling organizations to extract accurate call data for auditing, training, and quality assurance workflows.
A One-Year Manufacturer’s Warranty is included. Optional support packages and installation services are available separately.
| Category | Details |
|---|---|
| Product Type | Digital Station Tap |
| Model | SmartWORKS NGX2400-EH |
| Form Factor | PCI Express (PCIe) Interface |
| Ports / Channels | 24 Digital Station Ports |
| Function | Non-intrusive digital station line monitoring |
| Interface | PCI Express (PCIe) |
| Use Case | Call recording, telecom analytics, compliance monitoring |
| Compatibility | Digital station/telephony systems (varies by deployment) |
| Included Warranty | 1-Year Manufacturer’s Warranty |
| Support Options | Optional support and installation services available |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
