Description
The NVIDIA AI Enterprise Business Critical Support Service with RMA is designed for organizations that rely on mission-critical AI and data center operations. This premium service ensures minimal downtime and maximum operational continuity with 24/7 access to NVIDIA support engineers and a one-hour response time for Severity Level 1 issues.
Experience peace of mind knowing your system is protected with proactive, prioritized case handling and fast replacement service when needed. The 4-hour replacement response ensures that hardware issues are addressed efficiently, maintaining productivity and uptime for your AI workloads and enterprise deployments.
Key Benefits:
-
Provides comprehensive protection and priority access to NVIDIA support
-
Guarantees rapid response and replacement for critical incidents
-
Keeps your AI systems operating with peak reliability and uptime
| Specification | Details |
|---|---|
| Service Type | Business-Critical Support with RMA |
| Service Level | 24x7x365 Support |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | Included |
| Replacement Response Time | 4 Hours |
| Support Access | NVIDIA Support Engineers |
| Coverage | For designated NVIDIA AI Enterprise offerings |
| Primary Benefit | Protects and secures mission-critical AI deployments |
| SKU | 793-CU940Z+P2CMR52 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
